all about you Terms & Conditions

all about you is a place for health, rejuvenation and relaxation.


Based on these facts and our limited lobby area we respectfully request that you be considerate of other clients and our staff and leave your cell phones in your cars and schedule your appointments when you are able to be here with out children or other family members having to wait for you in our lobby.

Thank you for your understanding of these policies.

Policy on Children
For insurance reasons, no children are allowed in any service rooms at any time, or left unattended in our lobby.   Please make prior arrangements for Childcare.

Cancellation Policy
A 24- hour cancellation notice is required on all services. Those failing to cancel 24-hours in advance or those who do not show up for their appointments will be charged the entire value of the missed service on or before their next appointment.

Returned Check Fee
Any returned checks are subject to a fee of $25.00, plus the amount of the original check.  

Loyalty Points***
Can be used for up to 50% off the cost of product. Can be used for add on services.
Click here to read more about our loyalty points, all about me program.

Class Cancellations
Class cancellations will be posted on our website, there is a link available on our home page in the black box.  Or click here to check for updates.

Couples Massage
First time couples massage clients must pay in full, when scheduling an appointment, with either a credit card or gift card.

Workshops & Special Programs
Any Workshops or Special Programs that require payment in advance are non-refundable—due to class size limitations. Thank you for your cooperation.

Returns
Returns in general are subject to 10% processing fee.

Spa Series Packages***
Birthday Club, Loyalty Points and Spa Series discounts cannot be used for or earned from IPL Laser services.

Appointments for Multiple Guests
Appointments booked for 2 or more people require a 50% deposit and 72-Hours cancellation notice


Gift Cards

Gift Card expires 7 years from date of purchase.  May be redeemed at All About You for services, merchandise or classes.  Purchases will be deducted from the amount of this All About You Gift Card until the value reaches zero. The value of this Gift Card does not represent a deposit or an asset account.  Additional value may be added to this Gift Card at All About You.  Redeemable for cash when the balance is less than $5 or as otherwise required by law.  To check the balance on a Gift Card call or visit All About You.  Replacement Gift Cards will only be issued for dollar value remaining on the card at the time you report it as lost or stole.  No replacement cards will be issued without original receipt.  Gift Cards are not returnable.

StudioPass

Points on card are valid for 120 days from date of purchase.  Points may be redeemed for any regularly scheduled class at All About You studio.  Classes are 12.5 points each.  Points will be deducted from the amount of this All About You StudioPass until the value reaches zero.  The value of this StudioPass does not represent a deposit or an asset account.  Additional points may be added to this StudioPass at All About You.  Points are non-transferable, have no cash value, and cannot be redeemed for any other merchandise or services.  To check the point balance on your StudioPass please call or visit All About You.  A replacement StudioPass will only be issued for the point value remaining on the StudioPass at the time your report it as lost or stolen.  No replacement StudioPass will be issued without original receipt.  

Monthly StudioPass

Valid for up to twelve open classes in the all about you studio.  Valid for 30 days from date of purchase.

Specialty StudioPass

Valid for four weeks longer than the number of classes on the StudioPass.  

Unlimited StudioPass

"Bring a friend on your StudioPass" does not apply to Unlimited StudioPasses

Unlimited StudioPass can be put on hold by providing all about you with a letter from your physician stating you are temporarily unable to participate in classes

Unlimited StudioPass can be used for all open classes


ClassPass

Only 1 ClassPass can be purchased at a time, open StudioPasses are available if you are interested in attending several classes.