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Cancellation and Prepayment Policy

As a service-based profession; our highly-trained, motivated, and compassionate technicians are compensated by performing services. When an appointment has been scheduled, the technician makes themselves available solely to the client booked for the period of that requested service.


Out of respect for our staff and clients, we require a 24-hour cancellation notice. When an appointment is cancelled with not enough notice: the technician loses compensation, we miss an opportunity to fill that time slot, and our standby clients miss the chance to receive our services.

Based on your appointment history and our desire to support our technicians and better serve our established and future clients, we will require that for a minimum of one year, you keep sufficient funds on your account at all about you in order to book appointments.

Please view the form below and e-mail a signed copy to

Exceptions to this policy can only be made by the General Manager and requests can only be made via email to

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